Conflict resolution

Duration: 2 Hrs Virtual

Target audience: Anyone looking for tips to prevent and manage conflict situations in the workplace.

Course contents: 

  • Explore own personality preferences and style and understand how this impacts others
  • Define conflict in the workplace
  • Identify the signs of conflict in the workplace
  • State the cause(s) of conflict in the workplace
  • State the modes people use to address conflict
  • Identify your preferred mode to address conflict
  • Review examples of workplace conflict scenarios and identify a suitable approach to manage the situation

Here’s what previous participants said they found particularly useful about the course:

“Improving self-awareness and appreciation for differing  personality types” (Q2 Solutions, a leading clinical trial laboratory services organisation)

“Learning other people’s style of working” (Q2 Solutions, a leading clinical trial laboratory services organisation)

“Learning about personality types and how different types can co-exist in the workplace” (Q2 Solutions, a leading clinical trial laboratory services organisation)

“How to understand and deal with conflict (in the workplace)” (Q2 Solutions, a leading clinical trial laboratory services organisation)

“…lots of practical examples” (A leading Scottish Law firm)

“Excellent seminar, well provided, trainer was very good and very approachable making it easy to join in the conversation.” (A leading Scottish Law firm)

“…reminded me of the different types of people and different ways to achieve your goals” (A leading Scottish Law firm)

“… useful session and has given me some good pointers to use in the future” (A leading Scottish Law firm)

Here is a short video clip with further details about the course:

Pricing: £160.00 excl VAT per person or £375.00 excl VAT for groups of 4-12 participants. This price includes participants’ materials.

For further details or to discuss a tailored course for your Organisation please get in touch