Assertiveness skills
Duration: 3 Hrs Virtual
Target audience: Anyone looking to become more confident and assertive to achieve their desired outcome, when communicating with others.
Course contents:
- Explain the difference between passive, assertive and aggressive behaviour
- Demonstrate techniques of assertive behaviour
- Learn how to communicate assertively in what you do as well as what you say
- List the steps to assertiveness
Here’s what previous participants had to say about the course:
A client who’s work performance had previously been affected due to being unassertive showed a more structured approach to work and her productivity levels increased. To add, the individual stated “I feel more confident, I don’t worry about what I’m coming into…Because my confidence is improving, my goals are furthering…” (Abbottsford Care Ltd, Fife Scotland)
A client who struggled to manage his emotions consequently faced difficulties building trust and relationships with colleagues. Following the Assertiveness skills program, he stated “previously I would have got angry at an email and not done anything about it whereas now I will state what needs to happen… I am learning to not get angry and to put things into perspective…. I feel I can now walk away thinking I have given my side / stated my point of view” (Engineering firm in Fife, Scotland)
Pricing: £160.00 excl VAT per person or £375.00 excl VAT for groups of 4-12 participants. This price includes participants’ materials.
For further details or to discuss a tailored course for your Organisation please get in touch
