Customer service skills

  • May 8, 2019
    9:30 am - 5:00 pm

The workshop is highly interactive, with plenty of group discussion and opportunities to reflect on how to apply learning back into the workplace.


By the end of the course delegates will be able to;

  • Appreciate and state why Customer Service is important
  • Increase the quality of their Customer Service by;

– Focusing on their awareness skills

– Making the customer feel valued and welcome

– Finding out and meeting customer needs and wants

Tickets are also available through Eventbrite


Venue Phone: 7944097165

Venue Website:

Scotia House, 5 Dickson Street, Dunfermline, KY12 7SL

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